Current Air Charter News
ACS New York take on weather to ensure site visits take place 
October, 2009
Paul McCluskey, VP Commercial Sales ACS USA, recently had to battle adverse weather conditions to make sure an oil drilling site visit went like clockwork. The plan was for 2 groups of passengers to travel from Houston to Shreveport in Louisiana on consecutive days on an Embraer 120 that Paul had sourced.
En route on the first flight, the crew learned that there was some unforecasted bad weather at the destination - fog. The visibility at Shreveport was too poor to land, so the aircraft diverted to Monroe International Airport (also in Louisiana). Ngaire Duncan, Account Manager ACS New York, was repping the flight and looked into all possibilities to get the passengers over to Shreveport - including road transportation.
She was first to find out that there was a break in the weather and scrambled the crew and the aircraft to get to Shreveport as quickly as possible. This meant that they were able to carry out the visit to their new oil rig. Flexibility with the schedule for the return flight too meant that they were able to still see everything they needed to see.
For the flight on the following day Ngaire checked the weather and ascertained that there would likely be fog again and that it could affect the arrival in to Shreveport. She worked with the client to reschedule the flight in advance and avoid any weather issues.
The client was thrilled with how the project came together and how the ACS team managed the adversity.
ACS becomes Wyvern Authorized Broker
September, 2009
Air Charter Service Inc is delighted to announce that it is now a Wyvern Authorized Broker. ACS has been part of the sister Pilot & Aircraft Safety Survey (PASS) program for a while now, as well as being members of ACANA (Air Charter Association of North America) for a number of years, so safety has always been at the forefront of their minds.
The Wyvern Operating Standards are an enhanced set of safety measurement criterion, which were developed over the years in cooperation with The Wyvern Customer Advisory Board.
Ruan Courtney, President of ACS New York, has hailed the impact of offering clients the assurance that all aircraft that ACS charter are checked by PASS.
“A PASS report demonstrates to our customers that we are taking safety seriously by providing them with due diligence on the operator, aircraft and pilots assigned to each trip that they book with ACS”, said Courtney.
Each PASS report checks and verifies crucial information concerning the operator, aircraft and crew for a given trip. For example, the pilot check verifies that the assigned pilot is fully certificated, properly type-rated, has met flight time requirements and has current medical and training records.
“Since we signed up to PASS all our customers have appreciated the added confidence and reassurance that it brings, and now that we ourselves are Wyvern accredited there is an added level of safety insurance”.
“I have always had a policy that I would never put a customer on an aircraft which I would not be happy flying on with my family. In a time of economic turmoil, many companies are cutting back and therefore cutting corners in regards to safety, but we are not one of them. We have stepped up our efforts to new heights to ensure that we continue to offer the safest selection of aircraft on the market.”
High flyers to high rollers
August, 2009
This month Andy Christie, Passenger Sales Director ACS NY, helped two city financiers celebrate a deal they had just closed in style, by taking them to Atlantic City. They were staying at a prominent hotel in Washington DC, and the concierge knew Andy would be able to help them out.
Within two hours of the original phone call, the passengers were in a limousine on their way to Washington Executive Airport – just southeast of the city centre, so as not to delay their celebrating. Andy arranged for a bottle of champagne to be on board, and they were soon on their way.
The Seneca aircraft that Andy had arranged was ideal for their requirements – able to take off at a moment’s notice from the short runway at Washington Executive Airport
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